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    This book explores the role of algorithmic media services (e.g. Instagram, Google, Twitter/X, TikTok) in mass communication. It provides empirical analyses of these media as digital environments which shape news distribution, advertising practices, and interpersonal communication. Drawing on interdisciplinary research from media studies, computer science, and communication, the book separates evidence-based insights from widespread “folk theories” about big tech companies and their role in socie…Read more
  • Problematic Machine Behavior: A Systematic Literature Review of Algorithm Audits (review)
    Proceedings of the ACM on Human-Computer Interaction 5 (CSCW1): 1-34. 2021.
    While algorithm audits are growing rapidly in commonality and public importance, relatively little scholarly work has gone toward synthesizing prior work and strategizing future research in the area. This systematic literature review aims to do just that, following PRISMA guidelines in a review of over 500 English articles that yielded 62 algorithm audit studies. The studies are synthesized and organized primarily by behavior (discrimination, distortion, exploitation, and misjudgement), with cod…Read more