•  2522
    The fragility of human-centred design
    Dissertation, Delft University of Technology. 2008.
    In human-centred design (HCD), researchers and designers develop products in cooperation with the potential users of these products. They attempt to give users a voice or a role in their projects, with the intention of developing products that match users’ needs and preferences. This approach is especially interesting in the information and communication technology (ICT) industry, in which many innovations are driven by development of technologies. The author works in HCD projects in the ICT i…Read more
  •  36
    Algorithms and values in justice and security
    with Paul Hayes and Ibo van de Poel
    AI and Society 35 (3): 533-555. 2020.
    This article presents a conceptual investigation into the value impacts and relations of algorithms in the domain of justice and security. As a conceptual investigation, it represents one step in a value sensitive design based methodology. Here, we explicate and analyse the expression of values of accuracy, privacy, fairness and equality, property and ownership, and accountability and transparency in this context. We find that values are sensitive to disvalue if algorithms are designed, implemen…Read more
  •  32
    Virtues in Participatory Design: Cooperation, Curiosity, Creativity, Empowerment and Reflexivity (review)
    Science and Engineering Ethics 19 (3): 945-962. 2013.
    In this essay several virtues are discussed that are needed in people who work in participatory design (PD). The term PD is used here to refer specifically to an approach in designing information systems with its roots in Scandinavia in the 1970s and 1980s. Through the lens of virtue ethics and based on key texts in PD, the virtues of cooperation, curiosity, creativity, empowerment and reflexivity are discussed. Cooperation helps people in PD projects to engage in cooperative curiosity and coope…Read more
  •  22
    Virtue Ethics for Responsible Innovation
    Business and Professional Ethics Journal 40 (2): 243-268. 2021.
    Governments and companies are increasingly promoting and organizing Responsible Innovation. It is, however, unclear how the seemingly incompatible demands for responsibility, which is associated with care and caution, can be harmonized with demands for innovation, which is associated with risk-taking and speed. We turn to the tradition of virtue ethics and argue that it can be a strong accomplice to Responsible Innovation by focussing on the agential side of innovation. Virtue ethics offers an a…Read more
  •  21
    Boekbesprekingen
    with Wim Weren, P. C. Beentjes, Bart-J. Koet, J. -J. Suurmond, Jan Lambrecht, A. L. H. M. van Wieringen, F. De Meyer, L. Dequeker, M. Poorthuis, B. Dehandschutter, Martin Parmentier, G. Rouwhorst, W. Parmentier, M. Parmentier, Marc Schneiders, A. H. C. van Eijk, Ulrich Hemel, Michel Coune, R. G. W. Huysmans, Michael Kuhn, M. Kuhn, J. Verhaeghe, H. J. Adriaanse, Ger Groot, H. Bleijendaal, G. Verwey, A. van de Pavert, J. W. Hacking, and Marie-José van Bolhuis
    Bijdragen 48 (1): 75-110. 1987.
  •  20
    Developing Tools to Counteract and Prevent Suicide Bomber Incidents: A Case Study in Value Sensitive Design
    with Lambèr Royakkers
    Science and Engineering Ethics 23 (4): 1041-1058. 2017.
    Developers and designers make all sorts of moral decisions throughout an innovation project. In this article, we describe how teams of developers and designers engaged with ethics in the early phases of innovation based on case studies in the SUBCOP project. For that purpose, Value Sensitive Design will be used as a reference. Specifically, we focus on the following two research questions: How can researchers/developers learn about users’ perspectives and values during the innovation process? an…Read more
  •  13
    Ethics for Responsible Innovation
    Business and Professional Ethics Journal. forthcoming.
  •  11
    Tensions in human-centred design
    CoDesign 7 (1): 45-60. 2011.
    In human-centred design (HCD), researchers and designers attempt to cooperate with and learn from potential users of the products or services which they are developing. Their goal is to develop products or services that match users’ practices, needs and preferences. In this position paper it is argued that HCD practitioners need to deal with two tensions that are inherent in HCD: they need to combine and balance users’ knowledge and ideas with their own knowledge and ideas; and they need to comb…Read more
  •  7
    Upon Opening the Black Box and Finding It Full: Exploring the Ethics in Design Practices
    Science, Technology, and Human Values 40 (3): 389-420. 2015.
    Contemporary design practices, such as participatory design, human-centered design, and codesign, have inherent ethical qualities, which often remain implicit and unexamined. Three design projects in the high-tech industry were studied using three ethical traditions as lenses. Virtue ethics helped to understand cooperation, curiosity, creativity, and empowerment as virtues that people in PD need to cultivate, so that they can engage, for example, in mutual learning and collaborative prototyping.…Read more