•  4445
    The Impact of the Strategic Orientations on Crisis Management Agency, International Relief in Gaza
    with Youssef M. Abu Amuna and Wael Badah
    Al-Azhar University, Gaza 1-34. 2016.
    The research aims to identify the impact of the strategic orientations (Vision, Mission, goals) on crisis management agency, international relief in Gaza, the researchers used the descriptive and analytical approach and a survey for collection data, amounted to community size (881), and the study sample (268), and the sample was a stratified random. SPSS program used for entry, processing and analysis of data. The most important findings of the study: The results showed that the organization dev…Read more
  •  2715
    Strategic and Operational Planning As Approach for Crises Management Field Study on UNRWA
    with Youssef M. Abu Amuna and Samy S. Abu Naser
    International Journal of Information Technology and Electrical Engineering 5 (6): 43-47. 2017.
    The research aims to study the role of strategic and operational planning as approach for crises management in UNRWA - Gaza Strip field- Palestine. Several descriptive analytical methods were used for this purpose and a survey as a tool for data collection. Community size was (881), and the study sample was stratified random (268). The overall findings of the current study show that strategic and operational planning is performed in UNRWA. The results of static analysis show that there are a rel…Read more
  •  2707
    The research aims to identify the impact of the management requirements on operating of computerized management information systems to improve performance, and discuss the perceptions of respondents to develop the performance of employees in the Gaza Electricity Distribution Company, the researchers used the stratified sample method, (360) questionnaires were distributed on the study sample, (306) questionnaires were recovered with a percentage of (85%). The most important findings of the study:…Read more
  •  2707
    The research aims to identify the impact of the management requirements on operating of computerized management information systems to improve performance, and discuss the perceptions of respondents to develop the performance of employees in the Gaza Electricity Distribution Company, the researchers used the stratified sample method, (360) questionnaires were distributed on the study sample, (306) questionnaires were recoved with a percentage of (85%). The most important findings of the study…Read more
  •  1684
    Knowledge Management Maturity in Universities and its Impact on Performance Excellence "Comparative study"
    with Samy S. Abu Naser and Youssef M. Abu Amuna
    Journal of Scientific and Engineering Research 3. 2016.
    The paper assesses Knowledge Management Maturity(KMM) in the universities to determine the impact of knowledge management on performance excellence. This study was applied on Al-Azhar University and Al-Quds Open University in Gaza strip, Palestine. This paper depends on Asian productivity organization model that used to assess KMM. Second dimension which assess performance excellence was developed by the authors. The controlled sample was (610). Several statistical tools were used for data analy…Read more
  •  1431
    This study aims to look at the role of the practice of excellence strategies in education in achieving sustainable competitive advantage for the Higher educational institutions of the faculty of Engineering and Information Technology at Al-Azhar University in Gaza, a model, and the study considered the competitive advantage of educational institutions stems from the impact on the level of each student, employee, and the institution. The study was based on the premise that the development of stra…Read more
  •  1273
    Measuring knowledge management maturity at HEI to enhance performance-an empirical study at Al-Azhar University in Palestine
    with Samy S. Abu Naser and Youssef M. Abu Amuna
    International Journal of Commerce and Management Research 2 (5): 55-62. 2016.
    This paper aims to assess knowledge management maturity at HEI to determine the most effecting variables on knowledge management that enhance the total performance of the organization. This study was applied on Al-Azhar University in Gaza strip, Palestine. This paper depends on Asian productivity organization model that used to assess KM maturity. Second dimension assess high performance was developed by the authors. The controlled sample was (364). Several statistical tools were used for data a…Read more
  •  953
    The impact of top management support for strategic planning on crisis management: Case study on UNRWA-Gaza Strip
    with Youssef M. Abu Amuna and Samy S. Abu Naser
    International Journal of Academic Research and Development 1 (10): 20-25. 2016.
    The study aims to analyze the impact of top management support for strategic planning on crisis management in UNRWA-Gaza Strip field in Palestine. Several descriptive analytical methods were used for this purpose, and a survey as a tool for data collection. Community size was (881), and the study sample was stratified random (268). The overall findings of the current study show that top management provides needed HR for strategic planning but with no financial support. Also there are shortcoming…Read more
  •  804
    The Relationship between Performance Standards and Achieving the Objectives of Supervision at the Islamic University in Gaza
    with Ashraf A. M. Salama, Samy S. Abu-Naser, Abed Alfetah M. AlFerjany, and Youssef M. Abu Amuna
    International Journal of Engineering and Information Systems (IJEAIS) 1 (10): 89-101. 2018.
    The aim of the research is to identify the relationship between the performance criteria and the achievement of the objectives of supervision which is represented in the performance of the job at the Islamic University in Gaza Strip. To achieve the objectives of the research, the researchers used the descriptive analytical approach to collect information. The questionnaire consisted of (22) paragraphs distributed to three categories of employees of the Islamic University (senior management, facu…Read more
  •  800
    KM Maturity Factors Affecting High Performance in Universities
    with Samy S. Abu Naser and Youssef M. Abu Amuna
    International Journal of Information Technology and Electrical Engineering 5 (5): 46-56. 2016.
    This paper aims to measure Knowledge Management Maturity (KMM) in the universities to determine the impact of knowledge management on high performance. This study was applied on Al-Quds Open University in Gaza strip, Palestine. Asian productivity organization model was applied to measure KMM. Second dimension which assess high performance was developed by the authors. The controlled sample was (306). Several statistical tools were used for data analysis and hypotheses testing, including reliabil…Read more
  •  764
    Fintech: Creative Innovation for Entrepreneurs
    with Youssef M. Abu Amuna, Samy S. Abu-Naser, and Yasser A. Abu Mostafa
    International Journal of Academic Accounting, Finance and Management Research (IJAAFMR) 3 (3): 8-15. 2019.
    The article studies the impact of Fintech on entrepreneurship in Arabic region by using Crowdfunding platforms as the field of study. The article focuses on Arabic Crowdfunding platforms. The population of (12) platforms consist of: individuals, entrepreneurs, investors, employees at Crowdfunding platforms. Descriptive and quantitative approach used in this article, and a questionnaire used as a tool to collect primary data. The results indicate an impact for Fintech on entrepreneurship in gener…Read more
  •  616
    KM Factors Affecting High Performance in Intermediate Colleges and its Impact on High Performance - Comparative Study
    with S. `Abu-Naser and Youssef M. Abu Amuna
    Computational Research Progress in Applied Science and Engineering 2 (4): 158-167. 2016.
    This paper aims to determine knowledge management (KM) factors which have strong impact on high performance. Also, the study aims to compare KMM between intermediate colleges. This study was applied on three intermediate colleges in Gaza strip, Palestine. Asian productivity organization model was applied to measure KMM. Second dimension which assess high performance was developed by the authors. The controlled sample was 190. Several statistical tools were used for data analysis and hypotheses t…Read more
  •  602
    Green Human Resource Management Practices Among Palestinian Manufacturing Firms- An Exploratory Study
    with Samer Arqawi, Ahmed A. Zaid, Ayham A. M. Jaaron, Amal A. Al Hila, and Samy S. Abu-Naser
    Journal of Resources Development and Management 59 1-8. 2019.
    Organizations are increasingly finding it challenging to balance economic and environmental performance particularly those that face competitive, regulatory and community pressure. With the increasing pressures for environmental sustainability, this calls for the new formulation of strategies by the manufacturers in order to minimize their products and services negative impact on the environment. Hence, Green Human Resource Management (GHRM) continues to be an important research agenda among the…Read more
  •  598
    Understanding Critical Variables for Customer Relationship Management in Higher Education Institution from Employees Perspective
    with Youssef M. Abu Amuna, Samy S. Abu Naser, and Jehad J. Badwan
    International Journal of Information Technology and Electrical Engineering 6 (1): 10-16. 2017.
    The aim of this paper is to evaluate the critical success factors and investigate the benefits that might be gained once implementing Electronic Customer Relationship Management at HEI from employee perspective. The study conducted at Al Quds Open University in Palestine and data collected from (300) employee through a questionnaire which consist of four variables. A number of statistical tools were intended for hypotheses testing and data analysis, including Spearman correlation coefficient for…Read more
  •  583
    Performance Efficiency of University Education from Students Perspective
    with Samia A. M. Abdalmenem, Rasha O. Owda, Amal A. Al Hila, and Samy S. Abu-Naser
    International Journal of Engineering and Information Systems (IJEAIS) 2 (11): 10-24. 2018.
    The study aims to identify the efficiency of the university education performance from the perspective of postgraduate and undergraduate students in international and Palestinian universities. The analytical descriptive approach was used for this purpose and the questionnaire was used as a main tool for data collection. The study community consists of: post graduate students, (23850) graduate students and (146355) undergraduate students. The sample of the study was 378 graduate students and 383 …Read more
  •  534
    This paper aims to identify computerized management information systems resources and their relationship to the development of performance in the Electricity Distribution Company in Gaza. This research used two dimensions. The first dimension is computerized management information systems and the second dimension the Development of Performance. The control sample was (063). (360) questioners were distributed and (306) were retrieved back with a percentage of (85%). Several statistical tools were…Read more
  •  532
    The research aims to identify the reality of modern methods applied in the process of performance assessments of employees in the municipalities of Gaza-strip, Complete Census method of community study was used, (571) questionnaires were distributed to all members of the community study, (524) questionnaires were recovery with rate of (91.76%). The most important findings of the study: There were statistically significant relationship differences between the applications of modern methods in the…Read more
  •  460
    This paper aims to identify the decision support systems and their role on the strategic management development in the Universities- Case Study: Islamic University of Gaza. The descriptive approach was used where a questionnaire was developed and distributed to a stratified random sample. (230) questionnaires were distributed and (204) were returned with response rate (88.7%). The most important findings of the study: The presence of a statistically significant positive correlation between the d…Read more
  •  405
    Trends of Palestinian Higher Educational Institutions in Gaza Strip as Learning Organizations
    with Samy S. Abu Naser, Youssef M. Abu Amuna, and Amal A. Al Hila
    International Journal of Digital Publication Technology 1 (1): 1-42. 2017.
    The research aims to identify the trends of Palestinian higher educational institutions in Gaza Strip as learning organizations from the perspective of senior management in the Palestinian universities in Gaza Strip. The researchers used descriptive analytical approach and used the questionnaire as a tool for information gathering. The questionnaires were distributed to senior management in the Palestinian universities. The study population reached (344) employees in senior management is dispers…Read more
  •  376
    THE EFFICIENCY EXTENT OF THE INTERNAL CONTROL ENVIRONMENT IN THE PALESTINIAN HIGHER EDUCATIONAL INSTITUTIONS IN GAZA STRIP
    with Tarek M. Ammar and Samy S. Abu Naser
    International Journal of Digital Publication Technology 1 (2): 107-126. 2017.
    The purpose of this research is to identify the extent of the efficiency of the internal control environment in the Palestinian higher educational institutions in Gaza Strip from the perspective of employees in the Palestinian universities in Gaza Strip, where researchers used in the study five universities. The researchers adopted in their study the descriptive and analytical approach. The research community consists of administrative employees and academic employees with administrative duties.…Read more
  •  348
    The study aims to identify the reality of management of electronic documents and electronic archiving retirement in the Palestinian Pension Agency -analytical study, as well as to recognize the reality of the current document management system in the Palestinian Pension Agency. The study found the following results: that the reality of the current system for the management of documents in the agency is weak and suffers from many jams. Employee in the agency understand the importance and benefits…Read more
  •  335
    Learning Organizations and Their Role in Achieving Organizational Excellence in the Palestinian Universities
    with Samy S. Abu Naser, Youssef M. Abu Amuna, and Amal A. Al Hila
    International Journal of Digital Publication Technology 1 (2): 40-85. 2017.
    The research aims to identify the learning organizations and their role in achieving organizational excellence in the Palestinian universities in Gaza Strip. The researchers used descriptive analytical approach and used the questionnaire as a tool for information gathering. The questionnaires were distributed to senior management in the Palestinian universities. The study population reached (344) employees in senior management is dispersed over (3) Palestinian universities. A stratified random s…Read more
  •  296
    The effectiveness of a training program in increasing crowd funding awareness
    with Suliman A. El Talla, Samy S. Abu Naser, and Youssef M. Abu Amuna
    International Journal of Advanced Educational Research 2 (1): 31-37. 2017.
    The current study tries to verify the effectiveness of a training program in increasing Crowdfunding awareness. The sample was (50) students in CIS, who were purposively selected and distributed equally into a treatment and control group. The researchers designed the study tools (a training program to increase Crowdfunding awareness). The study findings revealed the existence of statistically significant differences between the treatment and control groups in favor of the former. Furthermore, th…Read more
  •  279
    The Role of the Lean Management in Promoting the Creativity of Jawwal from the Point of View of Its Employees
    with Shatha S. Abu Salim, Abdalqader A. Msallam, Amal A. Al Hila, and Samy S. Abu-Naser
    International Journal of Academic Information Systems Research (IJAISR) 2 (11): 15-33. 2018.
    The aim of the study was to identify the lean management and its impact on the achievement of creativity among the employees of Jawwal, and to indicate the availability of flexible management tools (organization of the work site, continuous improvement, standard work, multi-function workers, Six Sigma), and to determine their ability to achieve creativity in its different dimensions (problem solving and decision making, changeability, accept risk, encourage creativity). The researchers used the …Read more
  •  255
    Computerized Management Information Systems and Its Relationship to Improving the Job Performance of the Employees of the Palestinian Cellular Telecommunications Company - Jawwal
    with Abdalqader A. Msallam, Amal A. Al Hila, Samy S. Abu-Naser, and Wasim I. Al-Habil
    International Journal of Academic Information Systems Research (IJAISR) 3 (1): 15-28. 2019.
    The aim of the study was to identify computerized Management Information Systems and their relationship to improving the job performance of the employees of the Palestinian cellular communications company Jawwal. To achieve the objectives of the study, a questionnaire was designed and developed for the purpose of collecting data and measuring the study variables. SPSS was used. The study reached several results, the most important of which is the existence of a statistically significant role for…Read more
  •  250
    The Role of Policies and Procedures for the Electronic Document Management System in the Success of the Electronic Document Management System in the Palestinian Pension Agency
    with Mohammed Khair I. Kassab and Samy S. Abu-Naser
    International Journal of Academic Multidisciplinary Research (IJAMR) 3 (1): 43-57. 2019.
    The aim of the research is to identify the role of policies and procedures for the electronic document management system in the success of the electronic document management system in the Palestinian Pension Agency. In order to achieve the objectives of the study, the researchers used the analytical descriptive method in which the tries to describe the phenomenon studied, analyze its data, the relationship between its components and the opinions that are raised around it, and use the comprehensi…Read more
  •  240
    Promoting Knowledge Management Components in the Palestinian Higher Education Institutions - A Comparative Study
    with Samy S. Abu Naser and Youssef M. Abu Amuna
    International Letters of Social and Humanistic Sciences 73 42-53. 2016.
    Publication date: 29 September 2016 Source: Author: Samy S. Abu Naser, Mazen J. Al Shobaki, Youssef M. Abu Amuna This paper aims to measure knowledge management maturity in higher education institutions to determine the impact of knowledge management on high performance. Also the study aims to compare knowledge management maturity between universities and intermediate colleges. This study was applied on five higher education institutions in Gaza strip, Palestine. Asian productivity organization …Read more
  •  211
    This paper aims to identify computerized management information systems resources and their relationship to the development of performance in the Electricity Distribution Company in Gaza. This research used two dimensions. The first dimension is computerized management information systems and the second dimension the Development of Performance. The control sample was (063). (360) questioners were distributed and (306) were retrieved back with a percentage of (85%). Several statistic…Read more
  •  171
    Strategic Orientation and Its Relation to the Development of the Pharmaceutical Industry for Companies Operating in the Field of Medicine in Palestine
    with Samer M. Arqawi, Amal A. Al Hila, and Samy S. Abu-Naser
    International Journal of Academic Management Science Research (IJAMSR) 3 (1): 61-70. 2019.
    This study presented the strategic orientation and its relation to the development of the pharmaceutical industry for companies operating in the field of medicine in the West Bank - Palestine. The study population consists of all the workers in the companies operating in the field of medicine in Palestine, which are (5) producing companies in the West Bank - Palestine only for pharmaceuticals used by these companies, which are (296) employees, and used a simple random sample to choose the sample…Read more
  •  162
    Improving Research Performance Efficiency in Palestinian Universities Using E-learning Strategies
    with Samia A. M. Abdalmenem, Rasha O. Owda, Maram O. Owda, Samy S. Abu-Naser, and Youssef M. Abu Amuna
    International Journal of Academic Information Systems Research (IJAISR) 3 (8): 20-27. 2019.
    The study aimed to identify e-learning strategies and their relation to increasing the efficiency of research performance in foreign and Palestinian universities (University of Ottawa, Munster, Suez Canal, Al-Azhar, Islamic, Al-Aqsa). The analytical descriptive approach was used for this purpose, and relying on the questionnaire as a main tool for data collection. The study society consists of senior management in Palestinian universities, where the number of senior management personnel in the u…Read more