Phoebe Moore

Sensory and tracking technologies are being introduced into workplaces in ways Taylor and the Gilbreths could only have imagined. New work design experiments merge wellness with productivity to measure and modulate the affective and emotional labour of resilience that is necessary to survive the turbulence of the widespread incorporation of agile management systems, in which workers are expected to take symbolic direction from machines. The Quantified Workplace project was carried out by one company that fitted sensory algorithmic devices to workers’ computers and bodies, which, this article argues, identify workers’ so-called agility and reveal management practices that track affective and emotional labour, categorized in the project as stress, subjective productivity and wellbeing. Capital’s accelerated attempts to capture more areas of work and workers’ capacities facilitate the conversion of labour power into a source of value but also results in alienation and abstraction. Participants’ resistance to participation in the Quantified Workplace reveals tensions in the labour process when affect is measured in processes of corporate change.

We have, in the 21st century, moved into a new series of fascinations with biosensing, where our autonomic systems or an autonomic ‘self’, largely out of bounds for our own knowledge and understanding before now, are available. ‘Autonomic’ refers to the nervous system of a physiological self, but the extent of our autonomic selves would not otherwise be knowable or known but through sensory tracking devices now available to us. Biosensing, biohacking, biometrics and biopower are all part of a contemporary movement of intimate and intensified measure and are terms that Dawn Nafus's collection Quantified: Biosensing Technologies in Everyday Life deals with. The book discusses questions of measurement and tracking with the use of sensory technology and methods. This review considers where this collection sits in the literature and theoretical debates.