Ali̇ Kara

Because of their fundamental mission, generating knowledge through research and disseminating it via teaching and publications, Higher Education Institutions (HEIs) can serve as a vehicle for enacting new worldviews and approaches for sustainability transformation. This book explores the realised and unrealised potential of HEIs to achieve this, adopting a relationship quality management framework. This involves understanding the sustainability needs, preferences, and behaviours of both internal and external stakeholders to deliver satisfying stakeholder experiences, co-creating and communicating sustainable value, thereby fostering stakeholder trust and long-term commitment. This book presents relationship quality management concepts and tools for identifying and transforming stakeholder sustainability needs into action for the benefit of HEI’s sustainability transformation. It includes practical insights into the application of relationship quality management tools such as Kano-analysis, the measurement of perceived service quality in higher education (HEdPERF), stakeholder and materiality matrix, Quality Function Deployment (QFD), Analytic Hierarchy Process (AHP), or the Net Promoter Score (NPS) for assessing HEI customer satisfaction and referral behaviour. It will be of great interest to scholars and students, as well as HEI employees working on sustainability strategy and stakeholder engagement.

Business ethics has become a very important concern in global business and understanding the effects of various factors on ethical judgments continues to attract research and practitioner attention. Using the Multidimensional Ethics Scale with its five generally accepted philosophical constructs, and vignettes developed by Cohen et al., current study investigates the relationship between cultural values, personality, religiosity and the ethical sensitivity of business students. We focus on a rapidly emerging country, Turkey, whose economic environment is similar to that of the most Western nations but with a significantly different background and cultural values. Data for the study is collected from a major university in the southeastern Turkey. Although some significant relationships are identified between ethical sensitivity and cultural values and personality, our study findings confirm that MES dimensions had the highest influence on ethical sensitivity levels of business students.

The article examines the views of the prominent Russian politician and publicist Vasily Vitalyevich Shulgin, whom the author considers to be the largest ideologist of the “chieftain” political subculture in Russian political culture. Following Shulgin, the author distinguishes two fundamentally different models of power: “monarchical” type of power and “chieftain” type of power. V.V. Shulgin was one of the first Russian thinkers who, after Alexander Pushkin and Sergei Solovyov, considered the “golden age” of the Russian society to be under the rule of “leaders-heroes”. Shulgin explained many of the problems of Russian statehood revealed in the early 20th century by the degradation of the Russian ruling class and specifically the Romanov dynasty. Under these conditions, the national leader P.A. Stolypin, able to bring the country out of crisis by evolution, had appeared “next to the monarch,” but he has not been appreciated by Russian society and it has caused a national catastrophe. The First World War has accelerated the degradation of the Russian government. The “democratic forces” that came to power in Russia for a short time could not nominate a new “leader” from their ranks. Shulgin foresaw that “intermediate figures” like the White generals or the Red diarchy of Lenin and Trotsky would eventually give way to the autocratic rule of an all-Russian “Chief,” who would combine the ideology of the Whites and the will of the Reds.