•  15
    Towards a Questions-Centered Approach to Explainable Human-Robot Interaction
    with Felix Lindner
    In Raul Hakli, Pekka Mäkelä & Johanna Seibt (eds.), Social Robots in Social Institutions - Proceedings of Robophilosophy 2022, Ios Press. pp. 406-415. 2023.
    To address the tension between demands for more transparent AI systems and the aim to develop and design robots with apparent agency for smooth and intuitive human-robot interaction (HRI), we present in this paper an argument for why explainability in HRI would benefit from being question-centered. First, we review how explainability has been discussed in AI and HRI respectively, to then present the challenge in HRI to accommodate the requirement of transparency while also keeping up the appeara…Read more
  •  37
    Service robots for affective labor: a sociology of labor perspective
    with Anna Dobrosovestnova and Tim Reinboth
    AI and Society 37 (2): 487-499. 2022.
    Profit-oriented service sectors such as tourism, hospitality, and entertainment are increasingly looking at how professional service robots can be integrated into the workplace to perform socio-cognitive tasks that were previously reserved for humans. This is a work in which social and labor sciences recognize the principle role of emotions. However, the models and narratives of emotions that drive research, design, and deployment of service robots in human–robot interaction differ considerably …Read more
  •  6
    Envisioning social robotics
    with Astrid Weiss
    Interaction Studies 21 (1): 1-6. 2020.