Muayyad Jabri

Rethinking Organizational Change: The Role of Dialogue, Dialectic & Polyphony in the Organization makes an important scholarly contribution to our understanding of dialogue applied to the management of change. Muayyad Jabri offers an involved assessment of the differences between 'dialogue' and 'dialectic' and an intriguing invitation to rely on both for managing creative interventions into the change process. The book provides a surplus of new insights that will help to promote scholarly work in the area of managing change and to develop a more creative practice associated with the processes of managing change. The call for polyphony facilitates a crossover from sameness to diversity and from univocal to multivocal representations. In reading patterns of managing change, whether from within or across organizational borders, it is found that a vital part of the reading is, at present, 'unreadable' because we lack involved knowledge of how diversity and polyphony are interrelated. This book seeks to change this; based on a rendition of Mikhail Bakhtin's anthropological concept of polyphony applied to organizational change. The reader is treated to a cutting-edge discussion of a variety of contemporary ontological and epistemological themes centered on process, dialectic, dialogue and social construction.

Ricoeur’s work on narrative has been instrumental in moving the conception of identity from the rational mind (Cartesian) to a text of narratives of meanings, desires, and aspirations. But his effort to question the Cartesian certainty came at a price, namely an excessive emphasis on personhood. This paper explicates the relevance of Bakhtin’s notion of dialogue for management by arguing for a critical examination of Ricoeur’s centripetal superiority of narrative order in favour of centrifugal encounters based on a Bakhtinian (dialogical) tension, one between an active addressor and an active addressee, rather than an active reciter and a passive listener. Adopting Bakhtin’s ideas has clear implications for the management of change and development of learning organisations.